– Out of the 3,231 surveyed, only 10% noticed lower MRPs during the previous GST cuts (2018-19), and merely 4% reported discounts from retailers.
– Accountability perceptions: 21% blamed manufacturers, 13% distributors, and 31% believed retailers withheld benefits.
– Most respondents (84%) felt brands should ensure compliance, while only about 10% held the government accountable.
– Among nearly 18,897 surveyed citizens reviewing earlier GST reductions: only 9% saw MRP changes, another 9% recalled retailer discounts.
– Across accountability attributions: Manufacturers were held responsible by 26%, distributors by 9%, and retailers by 15%.
– Oversight expectations split between brands (78%) versus government duty (13%).**
The survey highlights important mistrust among consumers regarding tangible benefits from GST rate cuts-a recurring concern seen nationally and regionally since past adjustments failed to deliver effectively. While regulatory frameworks like extended use of old packaging may help manufacturers clear stocks efficiently until March 2026, they together dilute immediate consumer relief.
Accountability remains fragmented among stakeholders-manufacturers for delayed MRP revisions due to higher costs or inertia; distributors and retailers for failing to transfer savings visibly; while brands emerge as both central influencers in public trust alongside calls that perhaps stronger governmental mechanisms needed enhancing clarity enforcement tighter cooperation Measures